Why won’t my Windows device connect to my eero network?

If your eero network’s SSID (Wi-Fi name) is the same as your old network and your Windows device isn’t connecting, you will need to manually “Forget the network” on your Windows device in order to supply new credentials and reconnect.

To forget a network using a Windows device will differ depending on the software version you’re running. For more detail on how to forget a network, please click here.

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