Our excellent UK-based team is available from 8am – 8pm Mon – Fri (excluding public holidays) and 9am – 5.30pm at weekends. Please contact us if you:
- Have a question about your bill
- Have a problem with your service, like a fault
- Have a query about an engineer visit
- Want to order home phone or upgrade your fibre services
- Have any questions before you place an order
Enjoy the level of service you should expect. When you need to speak with us, you will quickly get through to a UK-based expert. Yes, a real person.
No call centres, no scrolling through endless menu options, no frustratingly long wait times and no script; just minimal effort. It’s one of the reasons we are rated ‘Excellent’ by Trustpilot.