Type in your keyword search in the field below or browse the topics beneath to find what you’re looking for.
How can we help you?
Full Fibre Home Broadband
How do I cancel my broadband? How do I test my broadband speed? How to use my own router Can I get a battery back up? Can I change my billing date?View all questions
Full Fibre Business Internet
Can I have a static IP address for business? I have checked my postcode and my address doesn’t show. Can I still get Giganet? What do your customers think? Why is your pricing different in different locations?View all questions
How do I test my broadband speed? Wi-Fi isn’t that fast, why do I need such fast broadband?! What is the difference between broadband and Wi-Fi? What speeds should I expect on Wi-Fi? Do you include Wi-Fi extenders?View all questions
COVID-19 Precautions What do I need to know before my installation? How long will I have to wait to be installed? What will happen during my install?View all questions