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Full Fibre Home Broadband
How will the Cuckoo acquisition affect me as a customer? Will Giganet buy out my existing contract? Do you have a speed guarantee? Do you have a compensation scheme? Do you offer firewalls?View all questions
Full Fibre Business Internet
How will the Cuckoo acquisition affect me as a business partner? How will the Cuckoo acquisition affect me as a business customer? Can I have a static IP address for business? What does it mean if I can’t see my address? What do your customers think?View all questions
How do I test my broadband speed? What is the difference between broadband and Wi-Fi? What speeds should I expect on Wi-Fi? Do you include Wi-Fi extenders? Which router do you provide?View all questions
When may additional charges apply for my installation? How do I change my installation date? How is full fibre installed? COVID-19 Precautions What do I need to know before my installation?View all questions
Do I need to have a landline? How is Giganet’s home phone different from my old phone line? Can I keep my old phone line and number with Giganet?View all questions