Type in your keyword search in the field below or browse the topics beneath to find what you’re looking for.
How can we help you?
Full Fibre Home Broadband
Do you have a compensation scheme? Do you offer firewalls? Do you offer parental controls? Do you restrict speeds at busy times? Do I need to have a landline?View all questions
Full Fibre Business Internet
Can I have a static IP address for business? What does it mean if I can’t see my address? What do your customers think?View all questions
How do I test my broadband speed? What is the difference between broadband and Wi-Fi? What speeds should I expect on Wi-Fi? Do you include Wi-Fi extenders? Which router do you provide?View all questions
How do I change my installation date? How is full fibre installed? COVID-19 Precautions What do I need to know before my installation? How long will I have to wait to be installed?View all questions
Do I need to have a landline? How is Giganet’s home phone different from my old phone line? Can I keep my old phone line and number with Giganet?View all questions