My eero’s LED is red. Why did this happen and how can I fix it?

A red LED indicates that your eero doesn’t have an Internet connection or that your Internet service is down. Check that your gateway eero is connected correctly to your ONT and is powered on.

If the LED light is red on all your eeros, check our troubleshooting tips here. 

If it’s red on just one of your eeros, review our placement tips and read more about troubleshooting eero problems here. 

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