To get the best results, we recommend you use speedtest.net and follow the step by step guide below:
- For connections up to 300Mb/s, use speedtest.net
- For connections above 300Mb/s, we recommend you download Speedtest’s Windows, Mac, Linux or CLI application (speedtest.net) as these are more accurate than your internet browser (Chrome, Firefox, Edge, Safari). Your browser may report a slower speed than you actually have.
Step by step guide
- Close all open programs and applications on your device, including any VPN software, and make sure you’re the only one using the broadband connection.
- Connect your laptop/computer into the broadband router using an Ethernet (CAT5e or above) cable, and ensure you’re connected at 1Gb/s (1000Mb/s).
- Make sure you’re wired in as Wi-Fi speeds are often slower, so this won’t provide an accurate test of your internet connection speed at all.
- Browse to www.speedtest.net or download, install and run the application or CLI.
- Follow the instructions on the site and then click GO to start your speed test.
Speedtest.net Linux/CLI app
- Download and install the speedtest CLI app
- Once at the terminal type in
-
speedtest -s 36718
-s 36718 specifies to use the Giganet server.
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If your speed test is lower than expected, please get in touch and we’ll be happy to help. Please make sure you’ve followed all the instructions above before you call.
