Helping Hands are the leading provider of home care across England and Wales. As an emergency service, connectivity is massively critical for them with staff and customers that rely on it. So they must be able to get in contact at any time, day or night.
With over 80 branches and thousands of carers nationwide, Helping Hands have been assisting adults to stay in the comfort of their own homes for over 30 years.
As one of our longest-standing customers, we have supported the organisation with a comprehensive set of communications solutions for over a decade. This includes a Splicecom phone system, lines and calls, high speed internet connectivity and more recently a call centre feature. Our Giganet connectivity has been the key to delivering reliable, scalable and efficient solutions across the organisation and help transition their move into VoIP and the Cloud.